Privacy policy

Choice and consent

We respect the purpose for which our site visitors gave us information. We give users choice and consent over how their personal information is used, and remove names immediately upon request.

Use of information

Personal information is used for three general purposes only: to customise the advertising and content you see, to fulfil your requests for products and services, and to contact you with news, for example, about specials and new products.

Third party use

We do not sell, rent or loan our lists to third parties for e-mail marketing (exception: if the business which uses the information is sold by ICI, the data would be sold along with the business). While we may sell advertising in our e-mail publications to other companies, we do not allow third parties any other use of our lists.

Unsubscriptions

To unsubscribe from our newsletters, please log in and change your preferences through the 'Your account' link at the top of the page. If you have forgotten your password then you can have it automatically emailed to you.

Cookies*

We use cookies in a responsible manner to help our visitors. Cookies are used to identify you with your shopping basket or other information we wish to save and to remember your details so you do not have to give them twice.

* Cookies are tiny bits of information that we put on your computer to enable us to recognise you next time you visit our website. Cookies do not tell us anything about you except what you allow us to know through ordering or browsing our site, or completing online forms.

For security reasons, none of your personal information or account details are stored in the cookie. Most web browsers can be set not to accept cookies, or to notify you if a cookie is sent to you.

We use cookies to make your experience on our website as smooth and efficient as possible, with information customised to your needs.